Booking confirmation
Submitting an inquiry or registration does not confirm availability or guarantee a permit. A booking is confirmed when the operator accepts your request and issues written confirmation of the services and payment terms.
Prices and inclusions
Website prices are starting references. The written quotation identifies the selected dates, group size, room sharing, vehicle, meals, taxes and services. Anything not expressly included must be agreed separately.
Travel documents
Travellers must provide accurate information and the documents required for the selected route. Eligibility and access are subject to the applicable authorities. The operator cannot guarantee permit approval.
Route changes and delays
Mountain weather, road conditions, government instructions and flight operations may require changes. The team will communicate revised arrangements. Additional services and costs will be explained before acceptance where practicable.
Traveller responsibilities
Arrive at the agreed time, follow local instructions and respect hosts and places of worship. Discuss suitability for high-altitude travel with a qualified professional before booking and disclose relevant support needs privately.
Payments and cancellation
Your confirmation must state the deposit, balance deadline and cancellation conditions. Refer to the Refund Policy and the written quotation before paying. Keep your receipts and booking reference.
Assistance
For any disagreement or service concern, contact the operator promptly with your booking reference and the relevant details.